Executive Summary
TeleChoice International is a Singapore-listed telecom products distributor and IT services provider, majority-owned by ST Telemedia (50.4%, a Temasek subsidiary). The company operates three divisions: Personal Communications Solutions (PCS - device distribution), Info-Communications Technology (ICT - IT services), and Network Engineering Services (NES - telecom infrastructure). After four consecutive years of losses (FY2020-FY2023), TeleChoice staged a turnaround in FY2024 driven by a major U Mobile 4PL contract in Malaysia. The stock has surged 136% in the past year and exited the SGX Watch-List in July 2025. However, this is fundamentally a low-margin distributor (1-2% net margin) with extreme customer concentration, no pricing power, and no durable competitive advantage. The turnaround is real but fragile, dependent on a single contract.
Company Overview
Business Segments
| Segment | FY2024 Revenue | % of Total | FY2024 PBT | Description |
|---|---|---|---|---|
| PCS | S$241.4M | 63% | S$6.6M | Device distribution, retail (StarHub shops, Samsung/HONOR stores), e-commerce, 4PL for U Mobile |
| ICT | S$85.7M | 23% | (S$1.2M) | IT solutions, cloud, managed services, contact centers |
| NES | S$53.3M | 14% | ~S$0.7M | Telecom network engineering, fiber-to-home, data center cabling |
| Total | S$380.4M | 100% | S$6.1M |
Corporate Structure
- Parent: ST Telemedia (50.4%) - subsidiary of Temasek Holdings
- Other major shareholder: Leap International (18.6%) - family office
- Public float: 28.7% (low liquidity)
- Shares outstanding: 454.4M
- Employees: ~477 (Singapore) + ~3,500 (Indonesia NES operations)
- CEO: Ms Pauline Wong (appointed October 2023)
- Headquarters: Singapore
Key Partnerships & Contracts
- StarHub: Exclusive partner managing Platinum retail shops and prepaid card distribution
- U Mobile (Malaysia): S$500M 3-year 4PL managed services contract (commenced Feb 2024)
- Samsung: Manages Samsung concept stores in Singapore
- HONOR: Brand managed services since June 2023
- Indonesia: NES operations serve telcos and data centers (fiber-to-home, network upgrades)
Financial Analysis
Income Statement (5 Years)
| Metric | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | TTM (Jun'25) |
|---|---|---|---|---|---|---|
| Revenue (S$M) | 213.5 | 194.4 | 232.6 | 238.1 | 380.4 | 460.0 |
| Gross Profit (S$M) | 17.5 | 16.4 | 18.6 | 17.0 | 34.3 | 38.8 |
| Gross Margin | 8.2% | 8.4% | 8.0% | 7.1% | 9.0% | 8.4% |
| Operating Income (S$M) | (2.7) | (3.6) | (4.6) | (8.5) | 6.6 | 10.2 |
| Operating Margin | (1.2%) | (1.9%) | (2.0%) | (3.6%) | 1.7% | 2.2% |
| Net Income (S$M) | (5.6) | (2.7) | (12.3) | (11.5) | 4.2 | 7.4 |
| Net Margin | (2.6%) | (1.4%) | (5.3%) | (4.8%) | 1.1% | 1.6% |
| EPS (S$) | (0.012) | (0.006) | (0.027) | (0.025) | 0.009 | 0.016 |
Observations:
- Four consecutive years of losses from FY2020-FY2023, destroying cumulative S$32M of shareholder value
- FY2024 turnaround driven almost entirely by PCS division (U Mobile contract)
- Gross margins are razor-thin at 7-9%, typical of distribution businesses
- Net margins barely above 1% even in "good" years - no operating leverage
- ICT division still loss-making in FY2024 (S$1.2M loss), though improving
- Revenue growth is impressive (60% in FY2024) but margin quality is poor
Balance Sheet
| Metric | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | TTM (Jun'25) |
|---|---|---|---|---|---|---|
| Total Assets (S$M) | 117.5 | 116.5 | 111.7 | 126.7 | 199.9 | 192.1 |
| Total Liabilities (S$M) | 55.7 | 59.2 | 68.4 | 95.4 | 164.6 | 155.6 |
| Equity (S$M) | 61.8 | 57.3 | 43.2 | 31.4 | 35.3 | 36.5 |
| Cash (S$M) | 27.3 | 34.8 | 18.4 | 32.8 | 38.6 | 31.2 |
| Total Debt (S$M) | 20.9 | 9.2 | 7.0 | 17.7 | 44.0 | 35.9 |
| Net Cash/(Debt) (S$M) | 6.4 | 25.6 | 11.4 | 15.1 | (5.5) | (4.7) |
| Current Ratio | 1.94x | 1.78x | 1.54x | 1.31x | 1.23x | 1.23x |
| NAV per Share (S$) | 0.136 | 0.126 | 0.095 | 0.069 | 0.078 | 0.080 |
Observations:
- Equity has been halved from S$62M (FY2020) to S$36M (TTM) due to cumulative losses
- Company shifted from net cash (S$15M in FY2023) to net debt (S$5.5M in FY2024)
- Debt increased 2.5x from S$18M to S$44M to fund U Mobile working capital
- Current ratio declining toward 1.2x - working capital is tight
- NAV per share (S$0.078) is well below share price (S$0.189) - P/B of 2.4x
- Asset-light business but that means no asset backing either
Cash Flow
| Metric | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | TTM (Jun'25) |
|---|---|---|---|---|---|---|
| Operating CF (S$M) | 24.3 | 27.7 | (0.8) | 11.9 | (12.8) | 15.4 |
| CapEx (S$M) | (0.8) | (0.9) | (0.5) | (0.4) | (0.8) | (1.4) |
| Free Cash Flow (S$M) | 23.5 | 26.8 | (1.3) | 11.5 | (13.7) | 14.0 |
| Dividends Paid (S$M) | (4.5) | (2.3) | (0.6) | 0 | 0 | (0.6) |
Observations:
- Cash flow is highly volatile and disconnected from earnings
- FY2024: Company was profitable but FCF was deeply negative (-S$13.7M) due to working capital consumed by U Mobile expansion
- Distribution businesses are working-capital intensive - receivables eat cash
- Dividends essentially eliminated since FY2022 (token S$0.00125/share in May 2025)
- CapEx is minimal (<S$1.5M/year) - truly asset-light
Key Financial Ratios
| Ratio | FY2024 | TTM | Comment |
|---|---|---|---|
| ROE | 11.8% | ~20% | Artificially high due to depleted equity base |
| ROA | 2.1% | ~3.8% | Very low - typical for distributors |
| P/E | 11.97x | ~12x | Optically cheap but margins are thin |
| P/B | 2.4x | 2.3x | Premium to book for a distributor |
| EV/EBITDA | ~8.7x | ~7x | Reasonable but quality is poor |
| FCF Yield | neg | ~16% | TTM positive but FY2024 was negative |
| Dividend Yield | 0.66% | 0.66% | Token dividend, not a yield story |
| D/E | 125% | 98% | Leveraged for a distributor |
Moat Assessment: NO MOAT
Why TeleChoice Has No Durable Competitive Advantage
Distributor economics: TeleChoice is essentially a middleman - distributing phones and managing retail for StarHub, Samsung, and HONOR. Distributors have no pricing power; they earn what the principal allows. Margins are set by the telco/brand, not TeleChoice.
Extreme customer concentration: StarHub and U Mobile together likely represent 70%+ of revenue. Loss of either contract would be devastating. The StarHub logistics agreement has faced expiry risk before.
Easily replaceable: If TeleChoice disappeared tomorrow, StarHub could find another distributor within months. There are no proprietary technologies, patents, or network effects. The 4PL logistics service is a commodity.
No switching costs: For end consumers, there's zero brand loyalty to TeleChoice. Customers go to the store for StarHub or Samsung, not for TeleChoice.
Contract-dependent revenue: The U Mobile contract is S$500M over 3 years. When it expires in early 2027, there's renewal risk. The company's entire turnaround depends on this single contract.
ICT division still unprofitable: After years of investment, the ICT division still lost S$1.2M in FY2024. This is supposed to be the "higher-margin" growth engine.
NES is small and commoditized: Network engineering services in Indonesia and Singapore are competitive markets with many players.
Moat Width: None Moat Trend: N/A
Risk Assessment
Primary Risks
Customer concentration (CRITICAL): Loss or non-renewal of StarHub or U Mobile contracts would immediately return the company to losses. The U Mobile contract expires ~early 2027.
Margin fragility: At 1-2% net margin, even small cost increases or revenue dips push the company into losses. Four years of consecutive losses prove this.
Working capital trap: Growth requires proportionally more working capital (receivables, inventory). FY2024 revenue grew 60% but FCF was -S$13.7M. Growing this business consumes cash.
Equity erosion: Cumulative losses have destroyed 43% of equity since FY2020. If the turnaround falters, there's limited buffer.
Secondary Risks
SGX Watch-List history: Company was on the SGX Watch-List and only exited in July 2025. Re-entry would severely damage the stock.
Low liquidity: Only 28.7% public float; average daily volume ~55K shares. Institutional interest is minimal. Difficult to build or exit positions.
Currency risk: Malaysian operations expose the company to MYR/SGD fluctuations.
Controlling shareholder: ST Telemedia (50.4%) controls the company. Minority shareholders have limited influence on capital allocation, dividends, or strategy.
Valuation
Current Price: S$0.189 (as of Feb 19, 2026)
| Method | Fair Value | Comment |
|---|---|---|
| Earnings-based (12x TTM EPS) | S$0.19 | At fair value on current earnings |
| P/B (1.5x NAV) | S$0.12 | Distribution businesses rarely deserve >1.5x book |
| DCF (8% WACC, 2% growth) | S$0.14 | Assumes normalized S$5M FCF, which is optimistic |
| Peer comparison | S$0.12-0.15 | Digilife, Nera Telecoms trade at 0.8-1.2x book |
Fair Value Range: S$0.12 - S$0.16 Current Price: S$0.189 (18-58% overvalued)
The stock has already re-rated significantly (+136% in 12 months) and is now pricing in continued turnaround execution. At S$0.189 vs NAV of S$0.078, the P/B of 2.4x is expensive for a distributor with 1% margins.
Why the ROE is Misleading
The screener shows ROE of 22.2%, which would normally be impressive. However:
- ROE is calculated on a severely depleted equity base (S$35M vs S$62M in FY2020)
- Equity was destroyed by 4 years of cumulative losses (S$32M)
- High ROE on low equity in a distribution business = red flag, not quality signal
- True underlying returns on capital are mediocre (ROA of just 2-4%)
Management Assessment
- CEO Pauline Wong (appointed Oct 2023): Experienced telecom executive, 30+ years. Credited with turnaround but early tenure.
- ST Telemedia control: Strategic direction set by Temasek subsidiary. Provides stability but minority shareholders are along for the ride.
- Capital allocation: Poor - accumulated losses of S$32M over FY2020-FY2023. Dividend virtually eliminated. No buybacks.
- Insider ownership: ST Telemedia owns 50.4% but doesn't actively trade. No meaningful insider buying signal.
- Track record: The company was a dividend-paying stock before 2020 (S$0.01/share). Now pays token S$0.00125.
1H2025 Update (Most Recent)
| Division | 1H2025 Revenue | YoY Growth | 1H2025 PBT |
|---|---|---|---|
| PCS | S$163.8M | +63.7% | S$2.6M |
| ICT | S$47.1M | +47.7% | Not disclosed |
| NES | S$30.9M | +2.2% | S$0.3M |
| Total | S$241.8M | +49.1% | S$3.7M |
Momentum continues in 1H2025 but:
- Profit margin is just 1.5% on S$242M revenue
- PCS is still 68% of revenue - concentration increasing
- NES growth is stalling (only 2.2%)
- ICT profitability not disclosed (likely still marginal/loss-making)
Investment Thesis: REJECT
The Bear Case (My View)
TeleChoice is a textbook value trap for income/quality investors:
- No moat: Distribution businesses are commoditized and earn what principals allow
- Razor-thin margins: 1-2% net margin means any hiccup returns to losses
- Contract dependency: Single U Mobile contract drove the entire turnaround
- Destroyed equity: 4 years of losses eroded 43% of book value
- Overvalued: P/B 2.4x is expensive for a no-moat distributor
- No dividend income: Token 0.66% yield, down from 5%+ historically
- Cash-flow trap: Growth consumes working capital, not generates FCF
The Bull Case (Why I'm Wrong)
- U Mobile contract renewal + expansion into other Malaysian telcos
- ICT division reaches profitability, improving margin mix
- Indonesia NES business scales significantly
- ST Telemedia provides strategic support and contract pipeline
- Digital transformation creates higher-margin revenue streams
Why the Bull Case is Insufficient
Even if everything goes right, TeleChoice is a low-single-digit margin business in a commoditized industry. Buffett's test: "Would I want to own this business for 20 years?" The answer is clearly no. There is no pricing power, no customer lock-in, no network effects, and no growth runway that doesn't require proportional working capital investment.
Verdict: REJECTED
Reason: No-moat distributor with razor-thin margins, extreme customer concentration, and overvaluation after 136% rally. The 22.2% ROE is a false signal driven by depleted equity from 4 years of losses.
Price at which I'd reconsider: S$0.06-0.08 (0.8-1.0x NAV), representing a genuine margin of safety for a cyclical, no-moat business. This is 58-68% below current price.
Score justification: Buffett screen score of 50 is appropriate - the ROE looks good but operating margin of 2% immediately signals this is not a quality business.